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FAQ

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Product Launch on Kickstarter

What is Kickstarter?

Do I need a Membership for the Pawly Door?

How can I get a Pawly Door?
 

Do I need the Pawly App for the Pawly Door to work?

Access and Prey Detection

How does the prey detection work?

What kind of prey does the Pawly Door detect?

Is the Pawly Door compatible with multiple cats within the same household?

How does the Pawly Door prevent other animals from entering your home?

Is my cat required to have a microchip implanted?

Is it possible to control the exit of individual cats?

Technical Details - Dimensions & Installation

What are the dimensions of the Pawly Door?

Can I simply replace my current cat flap?

Is the Pawly Door suitable for larger-sized cats?

What happens in the event of a power shortage?

Where can I install the Pawly Door?

What kind of power supply is needed for the Pawly Door?

How can I install the Pawly Door in a door or window that can be opened?

Is an internet connection required?

More Questions?

We look forward to hearing from you!

Thanks for contacting us!

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